JET AIRWAYS LAUNCHES NEW YORK TO MUMBAI SERVICE
Even the most jaded travelers are impressed by the level of service, comfort and overall excellence on Jet Airways — a carrier considered at the forefront of shaping the world’s airline industry. No detail is overlooked – private First Class suites with sliding double doors, to the world’s largest first class beds (83") with an 8 point massage system, one of the longest and widest Premiere (Business) Class seats, ergonomically designed economy class seats – considered the most comfortable in the world — and a state of the art In- Flight Panasonic eX2 Entertainment system are just a few of the revolutionary ways Jet Airways is transforming passenger experience.
Flights will operate between New York’s Newark Liberty International Airport and Mumbai International Airport on new Boeing 777-300ER wide-bodied jets. Flights depart New York at 8:25 pm and arrive in Mumbai at 11:30 pm the following day; they return from Mumbai at 2:10 am and arrive in New York at 11:55 am the same day.
Jet Airways will commence service from Delhi to Toronto on September 5, also via Brussels. Jet Airways intends to build a major hub at Brussels in order to connect Indian and North American cities. In addition to flights to Brussels from Mumbai and Delhi, direct flights between Brussels and Chennai, Bangalore and Ahmedabad will eventually enable travelers to connect seamlessly from five Indian gateways to six North American airports (Newark, JFK, Chicago, Toronto, Los Angeles and San Francisco). In Asia, Shanghai and Hong Kong are due to come on line in 2008, as are Johannesburg and Nairobi.
Announcing the New York launch, Naresh Goyal, the founder and chairman of Jet Airways, said, "Just as Jet Airways created unprecedented standards of efficiency and service on flights in India, we are proud to be launching transatlantic service, and bringing the spirit of the New India, into one of the world’s most important markets. Our goal is to be recognized as one of the world’s top five airlines by 2010 and having built our reputation in India, and six other international destinations, we are confident that the US market is ready to recognize Jet Airways as one of the most exciting and outstanding pioneers of aviation in the world today."
Founded in 1993, Jet Airways currently operates flights to 50 cities – including more than 40 in India, as well as to London, Sri Lanka, Nepal and South East Asia. In addition to flights to six North American cities, Jet Airways plans to bring Shanghai, Hong Kong, Johannesburg and Nairobi on line in 2008.
JET AIRWAYS, THE SPIRIT OF NEW INDIA
Jet Airways currently operates a fleet of 62 aircraft with 2 Boeing 777-300ER aircraft, 48 classic and next generation Boeing 737-400/700/800/900 aircraft, 4 Airbus A330-200 aircraft, and 8 modern ATR 72-500 turboprop aircraft. With an average fleet age of 5.1 years, the airline has one of the youngest aircraft fleet in the world. Jet Airways operates over 340 flights daily.
Flights to 50 destinations span the length and breadth of India and beyond, including London, Singapore, Kuala Lumpur, Colombo, Bangkok and Kathmandu. The airline plans to extend its international operations to North America, Europe, Africa and Asia in phases with the introduction of wide-body aircraft into its fleet. Since inception in May 1993 until end- May 2007, Jet Airways has flown over 72 million passengers.
For more information go to www.jetairways.com.
JET AIRWAYS (INDIA) LTD
BACKGROUNDER / FACT SHEET
INTRODUCTION : Jet Airways, which commenced operations on May 5, 1993, has within a short span of
14 years established its position as a market leader. The airline has had the distinction of being repeatedly adjudged India’s ‘Best Domestic Airline’ and has won several national and international awards.
AIRLINE CODE : 9W
IATA MEMBERSHIP : Active Member and a member of the IATA Clearing House. Also a participant of the IATA Multilateral Agreement for Passengers and Cargo Traffic.
IOSA REGISTRATION :Jet Airways has earned the distinction of receiving the IATA Operational Safety Audit (IOSA) Registration. The airline has successfully completed the Operational Safety Audit and has entered into the IOSA Registry www.iata.org/registry. The IOSA Programme is recognized by the member airlines of IATA as a benchmark for airline safety and quality.
Jet Airways also offers an exclusive portal for travel agents, www.9wagents.com.
FLEET : Jet Airways’ current fleet consists of 48 B737
New and Next-Generation aircraft, 2 B 777-300 ER powered by GE 90-115 BL engines, 4 Airbus A330-200 and eight modern turbo-prop ATR72- 500 aircraft. All the Boeing aircraft are powered by CFM 56 engines, the 3 A330-200s by Rolls Royce Trent 772 B, the acquired A330-200 by GE CF6-80 E1-A4/B, while the ATR aircraft are powered by Pratt and Whitney 127 engines. The average age of the fleet is 5.1years making it the operator of the youngest aircraft fleet in Asia.
FLEET FACTS : A330 -200 ( with IFE )
Total in Service : 02
Capacity : Premiere – 30
: Economy – 196
Engines : RR Trent 772 B
Cruise Speed : 890 KMPH
Length : 57.5m
Wingspan : 58m
A330 -200 ( with IFE )
Total in Service : 02
Capacity : Premiere – 30
: Economy – 190
Engines : GE CF6-80E1-A4/B
Cruise Speed : 890 KMPH
Length : 57.5m
Wingspan : 58m
B 777-300 ER (with IFE)
Total in Service : 02
Capacity : 8F/30P/274Y
: First Class – 8
Premiere – 30
Economy – 274
Engines : GE90-115BL
Cruise Speed : 910 kmph
Length : 73.08 m
Wingspan : 64.8 m
B737 – 900
Total in Service : 02
Capacity : Premiere – 32
Economy Class – 138
Engines : CFM56 7B24
Cruise Speed : 871 kmph
Length : 41.9m
Wing Span : 34.3m
B737 – 800
Total in Service : 02
Capacity : Economy Class – 175 Engines : CFM56 7B26
Cruise Speed : 871 kmph
Length : 39.5 m
Wing Span : 35.7 m
B737 – 800
Total in Service : 01
Capacity : Economy Class – 169
Engines : CFM56 7B26
Cruise Speed : 871 kmph
Length : 39.5 m
Wing Span : 35.7 m
B737 – 800W (International with IFE )
Total in Service : 03
Capacity : Premiere – 16
Economy Class – 124
Engines : CFM56 7B26
Cruise Speed : 871 kmph
Length : 39.5 m
Wing Span : 35.7 m
B737 – 800W (Domestic with IFE)
Total in Service : 07
Capacity : Premiere – 24
Economy Class – 126
Engines : CFM56 7B24
Cruise Speed : 871 kmph Length : 39.5 m
Wing Span : 35.7 m
B737 – 800
Total in Service : 16 Capacity : Premiere – 28
Economy Class – 126
Engines : CFM56 7B24
Cruise Speed : 871 kmph
Length : 39.5 m
Wing Span : 34.3 m
B737 – 700
Total in Service : 12 Capacity : Premiere – 20
Economy Class – 102
Engines : CFM56 7B22
Cruise Speed : 871 kmph
Length : 33.6 m
Wing Span : 34.3 m
B737 – 700
Total in Service : 01
Capacity : Premiere – 12
Economy Class – 112
Engines : CFM56 7B22
Cruise Speed : 871 kmph
Length : 33.6 m
Wing Span : 35.8 m
B737 – 400
Total in Service : 04
Capacity : Premiere – 24
Economy Class – 112
Engines : CFM56 3C1
Cruise Speed : 815 kmph
Length : 36.4 m
Wing Span : 28.9 m
ATR 72 – 500
Total in Service : 08
Capacity : Economy Class – 62
Engines : PW127F
Cruise Speed : 511 kmph
Length : 27.17 m
Wing Span : 27.0 m
AIRLINE NETWORK : 50 Destinations
Domestic – 44
- AGARTALA-AHMEDABAD-AMRITSAR-AURANGABAD-BAGDOGRA - BENGALURU (BANGALORE) -BHAVNAGAR-BHOPAL – BHUJ – CHANDIGARH -CHENNAI-COIMBATORE-DELHI-DIU-GOA-GUWAHATI-HYDERABAD - IMPHAL - INDORE -JAIPUR-JAMMU –JODHPUR – JORHAT – KHAJURAHO-KOCHI – KOLKATA – KOZHIKODE – LEH – LUCKNOW – MADURAI – MANGALORE-MUMBAI – NAGPUR – PATNA –PORBANDAR-PORT BLAIR – PUNE – RAIPUR- RAJKOT – SRINAGAR-THIRUVANANTHAPURAM-UDAIPUR-VADODRA- VARANASI
International – 06
- LONDON HEATHROW, UK
- SINGAPORE
- KUALA LUMPUR, MALAYSIA
- BANGKOK, THAILAND
- COLOMBO, SRI LANKA
- KATHMANDU, NEPAL
HUBS : MUMBAI (Primary Hub and Maintenance Base)
DELHI ]
KOLKATA ]
CHENNAI ]
BENGALURU ] [BANGALORE]
PUNE ]
FLIGHTS : Jet Airways operates over 340 flights daily
to 50 destinations.
Same day return flights are available between: Mumbai-Ahmedabad;Mumbai-Aurangabad; Mumbai-Bengaluru (Bangalore);Mumbai-Kolkata; Mumbai-Chennai;Mumbai-Delhi;Mumbai-Hyderabad;Mumbai-Indore;Mumbai-Jaipur; Mumbai-Raipur, Mumbai-Rajkot; Mumbai-Udaipur; Mumbai-Vadodara; Delhi-Ahmedabad; Delhi-Bengaluru (Bangalore);Delhi-Bhopal; Delhi-Chennai; Delhi-Kolkata; Delhi-Hyderabad; Delhi-Indore; Bengaluru (Bangalore) -Hyderabad; Bengaluru (Bangalore )-Chennai; Bengaluru (Bangalore)-Kolkata; Chennai-Madurai; Pune –Bengaluru (Bangalore)
CLASS OF SERVICE : A. FIRST CLASS
B. BUSINESS – ” Premiere” (long-haul)
BUSINESS – Branded “Club Premiere”
C. ECONOMY
CONFIGURATION OF : FIRST PREMIERE ECONOMY AIRCRAFT (No. of Seats)
B777-300ER 8 30 274
PREMIERE ECONOMY
B737-900 32 138
B737-800 28 126
B737-800 24 126
B737-800 16 124
B737-800 - 175
B737-800 - 169
B737-700 20 102
B737-700 12 112
B737-400 24 112
PREMIERE ECONOMY
A330 -200 30 196
A330 -200 30 190
ECONOMY
ATR 72-500 – 62
SEAT PITCH : B 777 -300 ER
First Class - Private Suite
Premiere - 49 inch
Economy - 32 inch
B 737
Premiere - 38/40 inch
Premiere - 58 inch (international)
Economy Class – 30/31 inch
B737 – 800W (IFE – Domestic)
Premiere - 44 inch
Economy Class - 29/30 inch
A330-200E Premiere Class - 82 inch
Economy Class - 32 inch
ATR 72-500 - 31 inch
RESERVATIONS : Co-hosted in SABRE. Reservations can also be made on all major Computerised Reservations Systems (CRS), e.g., ABACUS, AMADEUS, GALILEO, WORLDSPAN, GETS, AXCESS, TOPAS, INFINI, SITAR and GABRIEL.Twenty-four hour reservations facility at Mumbai, Delhi, Kolkata, Chennai and Bengaluru (Bangalore).
Jet Airways’ electronic ticketing service offered on www.jetairways.com enables passengers to book tickets to any destination on the airline’s route network through the Internet.
INTERACTIVE VOICE : Jet Airways, has launched an Interactive Voice RESPONSE (IVR) Response (IVR) based payment and ticketing PAYMENT & service. The airline has adopted this unique IVR TICKETING SERVICE technology to make payment and ticketing service easily accessible to its passengers.
This service has been launched through Jet Airways 24×7 call centres wherein customers can now book and pay for their E-Tickets over an exclusively customized and secure IVR system. This latest service will allow customers to complete their reservation with their credit card through a secure gateway and instantly receive their E-tickets via email, subject to certain terms and conditions.
Jet Airways has set up call centres for International and Domestic flights & services.
CITY CHECK-IN :This facility is available for passengers travelling on Jet Airways’ domestic network with hand baggage only at Mumbai, Delhi, Kolkata, Chennai, Bengaluru (Bangalore) and Indore. Passengers can check-in and collect their boarding pass at the city office at least two hours before the flight time and report at the airport 30 minutes before departure.
SAME DAY RETURN : Same day return flight check-in facility
CHECK-IN available throughout the network at stations/cities connected by same day return flights, provided both stations are connected online by the Departure Control System. Both boarding cards are handed over to passengers at the point of origin, thereby eliminating a second check-in and therefore, a shorter waiting time at the airport on the return flight. Such passengers would need to report at the airport for the return flight only 30 minutes before scheduled departure.
TELE-CHECK-IN : Jet Airways stations have tele-check-in facilities for Premiere, Club Premiere passengers as well as Jet Privilege Blue Plus, Gold, Silver and Platinum Card members.Platinum and Gold Card members can tele-check-in 48 hours in advance. Silver and Blue Plus Card members can tele-check-in 24 hours in advance. Passengers may tele-check-in up to one hour prior to departure and must arrive at the airport check-in counter at least 30 minutes prior to departure.
However, Blue Plus members are required to report 45 minutes prior to departure. All
passengers for International flights will need to tele-check-in upto four hours prior to departure. All are required to report 45 minutes prior to departure.
WEB CHECK-IN : Jet Airways’ online facility for WebCheck-in is currently available for passengers holding a confirmed and valid E-ticket, anytime between 48 hours and 60 minutes prior to their flight departure, in 29 of the airline’s destinations across India. E-tickets can be issued through Travel Agents, Jet Airways portal, Jet Airways airport and city offices.
With this, Jet Airways has introduced yet another pioneering initiative that allows customers not only to select their preferred seat but also to print their boarding pass for their same day return flight on www.jetairways.com.
KIOSK CHECK-IN : Kiosk Check-in is available for domestic flights and can be completed at Jet Airways’ kiosks located at the airport. When a customer uses kiosk check-in, the system performs a name check, verifies the PNR, enables passengers to select their preferred seats and print their boarding passes using the printer integrated with the kiosk. Kiosk Check-in enables passengers carrying hand baggage only to proceed directly for security check and thus experience a hassle- free check-in. Currently, Kiosk check-in facility is available at the Mumbai, Delhi and Bengaluru (Bangalore) Airports.
SAME DAY RETURN : Jet Airways’ Premiere, Club Premiere
TELE-CHECK-IN passengers as well as Jet Privilege Blue Plus, Gold, Silver and Platinum Card members can Tele- check-in for their same day return journey at the originating station. Passengers availing of this facility have to report at the airports 30 minutes prior to departure. However, Blue Plus members are required to report 45 minutes prior to departure. This facility is available only when both the outbound and inbound sectors are on Jet Airways.
‘CHECK-IN WHILE : Jet Airways introduces “check-in while you
YOU WALK IN’ walk-in” at Mumbai, Bengaluru (Bangalore), Chennai, Hyderabad, Kolkata, airports. With a view to ease the process of check-in, this new initiative will facilitate the airline’s passengers as also the airport staff and will supplement the kiosks as well as the existing check-in counters of Jet Airways. Using this solution, the mobile agent can quickly access and verify the travel reservation details of the passenger, complete check-in functions and generate a boarding pass, either Club Premiere or Economy, and book them on their choice of seats.
This facility would be introduced at the Metro airports first, followed by some of the other airports, with infrastructure related challenges.
MOBILE TICKETING : Jet Airways and Hutch, one of India’s leading telecom service providers, have come together with a pioneering initiative – M-ticketing with JetWallet. With this facility, Jet Privilege
members can now book, pay and generate e-tickets on their phones by downloading the secure JetWallet application on to their GPRS enabled Hutch phones. Once JetWallet is installed, JP members can use the same for booking tickets using their unique activation code generated while downloading, pay using credit cards and generate an e-tickets on domestic sectors in Indian currency.
This solution allows customers to view past tickets, change, cancel and refund the e-tickets booked through JetWallet, subject to certain terms and conditions.
SEAT REQUEST : First Class, Premiere and Club Premiere
passengers are requested to indicate their seat preference at the time of reservation. Advance Seat Reservation Facility to Economy Class passengers is available for Jet Airways’ international flights between India and London, Singapore, Bangkok and Kuala Lumpur. This can be done at the time of making a booking.
MEAL REQUEST : All Jet Airways passengers are requested to indicate their meal preference at the time of reservation.
AIRPORT LOUNGES : First Class, Premiere, Club Premiere and Jet
Privilege members have the facility of waiting
at airport lounges in certain airports.
Passengers are offered complimentary beverages and snacks in these lounges.
FACILITIES FOR THE : Physically challenged passengers can
PHYSICALLY make a request while booking their flight
CHALLENGED and an attendant with wheelchair will be arranged.
BAGGAGE CLEARANCE : Jet Airways ensures speedy baggage delivery on arrival at all destinations.
CHECK-IN FACILITIES : To assist overseas passengers, Jet Airways
FOR OVERSEAS have check-in counters at Terminals
PASSENGERS 2A (2200-1000 hrs) and 2C (2200-0700 hrs.)
at the Chhatrapati Shivaji International Airport, Mumbai.
THROUGH CHECK-IN : Passengers departing on Jet Airways services and connecting onto British Airways flights out of Mumbai, Delhi and Chennai; Northwest, Swiss, Saudi Arabian Airlines, Kenya Airways, Qatar Airways out of Mumbai; Emirates and Gulf Air out of Mumbai, KLM and Finnairout of Delhi; Cathay Pacific and Etihad Airways out of Mumbai and Delhi; Oman Air via Mumbai, Chennaiand Hyderabad; Lufthansa out of Mumbai, Delhi, Chennai, Bengaluru (Bangalore), Hyderabad and via London Heathrow; Qantas out of Mumbai and Singapore; American Airlines Heathrow United Airlines, SN Brussels via London Heathrow Gateway and Air France and Virgin Atlantic out of Mumbai, Delhi and via London Heathrow, Alitalia via Mumbai, Delhi andAir Canada its International Gateway London Heathrow, and on THAI out of Bangkok can now be through checked-in to their final destinations.
This means that their luggage is through labelled and boarding passes issued for their onward international flights.
This facility is also available for passengers arriving on British Airways services and connecting onto Jet Airways flights via Mumbai, Chennai and Delhi; for passengers arriving on KLM and Finnair via Delhi; passengers on Northwest , Cathay Pacific and Eithad Airways services connecting on to Jet Airways flights via Delhi and Mumbai respectively; for passengers arriving on Lufthansa via Mumbai, Delhi, Chennai, Bengaluru (Bangalore), Hyderabad and via London Heathrow; and for passengers arriving on Emirates, Gulf Air, Swiss, Saudi Arabian Airlines, Kenya Airways Emirates and Qatar Airways services connecting onto Jet Airways services via Mumbai. This facility is available for passengers arriving on Qantas via Mumbai and Singapore; for passengers arriving on Air France and Virgin Atlantic via London Heathrow, Delhi and Mumbai, on American Airlines via London Heathrow and Delhi, United Airlines, SN Brussels and Air Canadavia London Heathrow, Alitalia via London Heathrow, Delhi and Mumbai on THAI via Bangkok, and Oman Air via Mumbai, Chennai and Hyderabad. (Customs formalities will have to be completed by passengers at the respective airports).
Jet Airways passengers flying to any destination within India and connecting to another flight of the airline through its hubs at Bengaluru (Bangalore), Kolkata, Chennai, Delhi, Mumbai, Pune and Hyderabad can avail the Through Check-in facility to their final destination within India.
INTERLINE : Jet Airways has interline agreements with 133 international airlines which allow passengers to use interline documents on Jet Airways for their travel.
Jet Airways also has interline agreements with 70 carriers for carriage of cargo to their destinations.
JET PRIVILEGE : Jet Privilege was relaunched in July 2004 making it India’s first 5 tiered programme,
each with its own unique set of privileges.
It had added features such as personalized interactive online access to membership, ease of enrollment, multiple mileage earning opportunities, accrual of JPMiles on Jet Airways facilities, wide range of Program Partners.
BENEFITS AND PRIVILEGES
Jet Privilege members are entitled to a range of special benefits and privileges befitting their tier status, as mentioned below:
Web check-in, Tele check-in, Kiosk check-in, Check-in at PREMIERE/Club Première counters for JP Platinum, JP Gold and JP Silver members can check-in at the PREMIERE / Club Première counters, even when traveling Economy class. Jet Airways Citibank Gold Credit Cardholders can avail of this facility at airports in India. JP Platinum and JP Gold members and PREMIERE passengers can also check-in at the exclusive Park Avenue counter at London Heathrow, Lounge access Additional baggage allowance , Guaranteed reservation up to 24 hours before departure , Priority stand-by, Upgrade vouchers.
Benefits on partner Airlines KLM and GULF AIR:
JP Platinum, JP Gold and JP Silver members can check -in at Business class or First class counters and get additional baggage allowance when travelling on KLM and Gulf Air, irrespective of the class of travel. JP Platinum and JP Gold members can use the lounges at select international airports when traveling on KLM and Gulf Air, irrespective of their class of travel. JP Platinum, JP Gold and JP Silver get Priority luggage handling on Gulf Air.
PARTNERS: ENHANCED PARTNERSHIPS
A large and varied list of Programme Partners allows Jet Privilege members to enjoy special benefits across various travel-related industries. The airline’s Programme Partners include some of the leading names in banking, airlines, hospitality, car rental, telecommunication services and publishing. Some of its global partners have a prominent presence in the international cities that Jet Airways now flies to. Jet Privilege members not only earn JPMiles when they fly with us, but also when they avail the services of itscarefully chosen partners.
Jet Privilege provides members with an exclusive opportunity to earn Partner
JPMiles whilst they take a scheduled flight with Airline Partners, Lufthansa, KLM Royal Dutch Airlines, SWISS, Austrian Airlines, THAI, Northwest Airlines, Gulf Air and Qantas on a qualifying ticket / sector. They can also redeem JPMiles for Award Tickets on flights operated by Airline Partners – Lufthansa, KLM Royal Dutch Airlines, SWISS, Austrian Airlines, THAI, Northwest Airlines, Gulf Air, Qantas and British Airways.
Jet Airways has forged frequent flyer alliances with Air France and South African Airways.
Jet Privilege members can now accrue and redeem JP Miles by flying Air France from Bengaluru (Bangalore), Chennai, Delhi, Mumbai and onwards to 185 destinations across the globe. Similarly, Jet Privilege members taking South African Airways flights from Mumbai to Johannesburg can get themselves conveniently connected to 34 cities in 25 countries, and access to over 20 South African domestic routes. JP members can also accrue and redeem JP Miles by flying South African Airways.
It has also partnered with “Worldhotels” which has over 500 properties worldwide, with telecom service provider Sim Airways to stay connected with the world with ONE international roaming number, and AVIS, the car rental provider with whom the partnership has gone global with over 5,000 car rental locations to choose from.
A Jet Airways frequent flier member also earns JPMiles through its programme partners – Hilton Hotels & Resorts, Hyatt Hotels & Resorts, The Leela Palaces & Resorts, ITC-Welcomgroup, Oberoi Hotels & Resorts, Radisson Hotels & Resorts, The Park Hotels, Hertz Car Rentals and Avis Car Rentals, Matrix cellular services, SIM Airways
Citibank and MasterCard are co-brand partners for the Jet Airways Citibank Credit Card.
Moreover, JP members now have the advantage of complete online access to their account through the airline website www.jetairways.com. This enables them to access their personal JP account information anytime, anywhere.
VISIT INDIA FARES : Special “VISIT INDIA USD FARES” for 7-day,
15-day and 21-day travel.
USD 350 – for 07 days (valid only in one region, i.e. either North, South, East or West India)
USD 650 – for 15 days (valid all over India)
USD 925 – for 21 days (valid all over India)
HOLIDAY PACKAGES:A range of innovative Jet Escapes travel packages in association with India’s leading hotels and resorts. Packages are inclusive of return airfares.
INFLIGHT FACILITIES : First Class, Premiere and Economy Class
Product on board the Boeing 777-300 ER, and Premiere and Economy Class on
Airbus 330-200
First Class product that will grace the cabins of the new Boeing 777-300ER aircraft.
Jet Airways have created the first airline ‘suite’ in the sky offering its customers the ultimate in privacy and luxury.
Each First Class suite providing over 26sq ft of usable space, features dual sliding doors that create complete privacy for every passenger choosing to fly Jet Airways First Class.
Each of the eight First Class suites on the Boeing 777 aircraft will feature the world’s longest First Class bed at 83 inches, massive 23 inch flat screen monitors and carefully designed storage areas that include a personal hanging wardrobe, dual credenza and under ottoman stowage.
Each First Class suite is designed to allow dining for two with a VIP/Business Jet style table, multiple LED lighting options, variable lumbar support and an eight point massage system. The state-of-the-art In-Flight Panasonic eX2 Entertainment system offers passengers over 200 hours of Hollywood and Bollywood movies, regional films, television and short programming audio CD’s covering every imaginable music genre and much more; all on demand and all
heard through Bose noise cancellation headphones.
Naturally, for those wishing to work, laptop power and in flight telephones are available with the unique ability to send SMS and Email.
Befitting what is arguably the finest First Class product in the sky; the menu choices are exquisite and extensive and will be plated on hand painted Bernardaud porcelain dinnerware.
The finest of French Champagnes, including vintage Dom Perignon and Krug, the finest wines from around the world and a library of single malt whiskies will all be served in Mikasa crystal.
Hand picked and especially trained First Class cabin crew will ensure personalized service with true Indian warmth and hospitality.
The all new Première product installed on the Boeing B777-300ER and Airbus A330-200 sets new standards in business class travel.
The new cabin design creates for every Première passenger a virtual living room, a space to work rest or play.
Featuring a bed length of 73”, widest shoulder space of 35.4” and hip space of 33.1” the seat electronically opens to an enormous 180
degree flat bed with lumbar support and massage systems, Première passengers will rest in unequalled comfort. With a 44” screen between the seats, Première passengers will enjoy an increased level of privacy.
The Première seat also provides an oversized table, laptop power, telephony, SMS, Email and live text news to deliver a flying office for those Première passengers wanting to work. The Première seats have been manufactured by Contour Premium Aircraft Seating.
Jet Airways will be the first airline in the world to install this new economy seat with a seat pitch of 32”. It has been designed using the science of advanced ergonomics to create arguably the most comfortable economy seat in the sky.
Unlike conventional airline seats, as the backrest reclines, the Jet Airways seat moves forward to create a recline angle of 130 degrees, and an ergonomically correct seating position, reducing sinew, joint and muscle tensions. In addition, a hammock style head rest cradles and supports the head and neck, whilst a net suspended below the seat in front provides support for feet and ankles.
The new Jet Airways Ergonomic seat is constructed on a single cross beam, substantially increasing personal space for economy class passengers.
A personal reading light and on demand In-Flight Entertainment allow. Jet Airways economy passengers to have complete
control of their entertainment options including the ability to create more than 200 audio play lists from a Juke Box application. Every passenger will also have access to over 200 hours of Hollywood and Bollywood movies, Regional films, and Television and short programs.
Jet Airways passengers are warmly greeted on board by its multinational crew offering welcome drinks, fresh juices and refresher towels.
Pillows and blankets are available on request on all flights.
A wide choice of newspapers and magazines are offered. The monthly Inflight magazine Jetwings is placed in each seat pocket for your pleasurable reading. Club Premiere passengers may request for exclusive stationery.
Jet Airways offers customers exemplary inflight services in Premiere, and Economy classes on all sectors. A choice of vegetarian or non-vegetarian snacks and hot meals are offered in Premiere, Club Premiere and Economy class.All meals are cooked in pure vegetable oil. We also offer a variety of special meals to cater to your every need. Passengers can request for a special meal to be catered onboard 24 hours prior to their flight with its reservations department. During flight, the Crew will take special care of unaccompanied minors. A special giveaway ‘ Jetkids’ is offered to Children for their recreation.
For its International Operations, we have multinational Cabin Crew to cater to its valued customers. A wide-choice of in-flight entertainment, gourmet meal service using elegant cutlery, exquisite French Wines and Swiss Chocolates, and the finest assortment of coffee and tea and passengers can choose from signature Continental, Oriental and Indian menus which are made available on request.
Choice of Australian wines and liquor, comfortable seating, in-flight audio-video, brewed coffee are all available in the Economy class. Internationally, the IFE systems are available on a selected fleet strength of seven aircrafts; three Airbus A340-300, one A330-200 and three Boeing B737-800 aircraft.
“Sky Screen“ is also available on aboard these international flights, with a choice of Hollywood and Bollywood movies from the latest blockbusters to all- time classics. Regional cinema in Tamil, Gujarati and Punjabi languages with English subtitles, Sports, Short features include ‘Everybody Loves Raymond” to the Indian stock market’s success stories in Wizards of Dalal Street and children’s programmes. We also screen Film Festivals that celebrate the finest in world cinema.
On the Airbus A330 aircraft Jet Airways offer state-of-the-art Panasonic 3000i AVOD (Audio Video On Demand) entertainment to every single passenger on the Airbus A330. The film and audio content is changed on a bi-monthly basis.
Eight music channels are also offered to the passengers. These include a selection of the latest Bollywood numbers, international Pop music, melodious ghazals, soulful Jazz, Classical Indian and Western music and more.
A selection of 5 multi-level and multi -player games and iXPLOR, an innovative moving map that gives locational insights into the flight plan is available to all the passengers as well.
Boeing 737 – 800 (international with winglets) For Jet airways’ “Club Première” passengers flying internationally to Singapore and Kuala Lumpur on board its Boeing 737 aircraft are offered individual Personal Entertainment Appliances (PEA), a handheld device capable of delivering Audio-Video-On- Demand. English, Hindi and Tamil movies are programmed and Hindi and Regional movies have English subtitles.
In Economy class, dropdown screens provide route- specific main screen entertainment that changes depending upon the direction (outbound / inbound).Feature films and TV shorts compilations are changed once a month. Fresh titles are added on a bi-monthly basis.
A selection of eight audio channels is also available to all passengers.
Inflight Entertainment on Domestic Flights
Jet Airways on its select domestic flights offer “SKY SCREEN”, the in-flight entertainment for domestic air travelers with the state-of-the-art Panasonic eFX system offers Jet Airways’ customers on demand audio and video entertainment in Club Premiere and Economy classes. Domestic passengers on–board Jet Airways’ new generation Boeing 737-800 aircraft with winglets will also have access to over 100 hours of award wining shows from Bollywood and Hollywood, eight audio channels and over 70 audio CDs, games and iXplor – an innovative moving map that gives location insights into the flight plan.
This system provides for nine inch video monitors mounted with touch screens in Club Premiere and a seven inch touch screen monitor at the back of every seat in economy class. These individual LCD screens are currently the biggest in the Indian skies
Jetwings International, a bi-monthly magazine is placed in each seat pocket of all its international flights.
Jet Airways flights are non-smoking flights.
In accordance with the Government of India’s regulations, consumption of alcohol is not permitted on Jet Airways’ domestic flights.
Safety instructions and Emergency procedures are explained by the Cabin Crew on each flight in Hindi and English. Safety Briefing cards are placed in each seat pocket for additional details.
On its International flights, Safety Instructions and Emergency procedures are demonstrated by the use of safety video on each of these flights in Hindi and English. Safety Briefing cards are placed in each seat pocket for additional details.
Safety Instruction Manuals in Braille are placed on all Jet Airways’ flights for visually impaired passengers,
Jet Airways Cabin Crew is trained to a very high standard of Safety and First Aid by Instructors with International experience.
A first-aid kit is available with the cabin crew.
Passengers are requested to refrain from using electronic devices during take-off and landing. Cellular phones must always be in ‘Power Off’ mode from the time of boarding the aircraft till disembarkation.
JET AIRWAYS
PUBLIC RELATIONS
NEW DELHI & MUMBAI,
INDIA
JULY, 2007.
RAGINI CHOPRA
VICE PRESIDENT – CORPORATE COMMUNICATIONS & PR
NEW DELHI, INDIA
TEL: +91-11-4164 5080
FAX: +91-11-4609 5084
A.K. SIVANANDAN SRIRUPA SEN
SR. GENERAL MANAGER – PR MANAGER – PR
NEW DELHI, INDIA MUMBAI, INDIA
TEL: +91-11-2652 3357 TEL: +91-22-2852 3648
FAX: +91-11-2652 3348 FAX: +91-22-2920 4437
